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Nonprofit 911: Attract (and Keep!) More Donors and Raise More Money with Amazing Customer Service

This training took place on:
Tuesday, December 11, 2012 at 1 p.m. Eastern


Could poor customer service be deterring donors from donating to your organization?


When you ensure your donors are satisfied, they not only help you to grow by continuing to donate, but they also promote your cause by urging friends and family to support your mission. Kirt Manecke, entrepreneur and author of Smile: Sell More with Amazing Customer, speaks on the importance of customer service for nonprofits and gives tips on how to improve yours today!


In this session Kirt discussed:

  • Building life-long relationships with donors
  • Training your staff and volunteers to wow donors
  • Improving employee confidence, morale, and productivity